Computer World MCR LTD

Website: www.computerworldmcr.co.uk
Effective Date: 27/04/2025

1. Introduction

 

Computer World MCR LTD (“Computer World”, “we”, “us”, “our”) respects your privacy and is committed to protecting your personal data. This Privacy Policy explains how we collect, use, store, and protect your information when you use our online store.

This Policy applies to information collected through our website at www.computerworldmcr.co.uk.

2. Information We Collect

We may collect the following information when you visit or purchase from our website:

• Personal Information: Name, address, phone number, email address.
• Payment Information: Processed securely by our payment providers. We do not store your credit or debit card details.
• Technical Data: IP address, browser type, and website usage data via cookies.
• Order History: Products and services you have purchased.

3. How We Use Your Information

We use your information to:

• Process and deliver your orders.
• Communicate order updates and respond to inquiries.
• Improve our website, products, and customer service.
• Comply with legal obligations (e.g., fraud prevention, accounting, and tax requirements).

We do not sell or share your personal data with unrelated third parties for marketing purposes.

4. Legal Basis for Processing

We process your personal data under the following UK GDPR legal bases:

• Contractual necessity (to process your orders).
• Legitimate interests (to improve our services).
• Consent (for marketing emails, if opted-in).

5. Payment and Order Processing

Payments are processed securely using trusted third-party payment gateways. We do not directly store your payment information.
Please review our Payment Policy for full details.

6. Refunds and Returns

We offer returns for most unopened products within 14 days and refunds or exchanges for defective items.
Custom-built computers, software, and clearance items are non-refundable unless faulty.
Please review our full Refund Policy for eligibility and process details.

7. Data Retention

We retain your data only as long as necessary to:

• Complete the purposes outlined in this policy.
• Meet legal and accounting requirements.

After that, your data will be securely deleted or anonymized.

8. Your Rights

Under UK GDPR, you have the right to:

• Access the personal data we hold about you.
• Request correction of inaccurate data.
• Request deletion of your data (“right to be forgotten”).
• Object to or restrict processing in certain circumstances.
• Request data portability to another service.

To exercise any of these rights, please contact us at:
📧 [email protected]
📞 0161 278 1784

You also have the right to lodge a complaint with the Information Commissioner’s Office (ICO) if you believe your rights are being violated.

9. Cookies

We use cookies and similar tracking technologies to enhance your browsing experience and gather anonymous website usage data.
You can control your cookie preferences through your browser settings.

10. Data Security

We use appropriate security measures, including SSL encryption and secure servers, to protect your data.
However, no online transmission is ever 100% secure, and you provide your information at your own risk.

11. Changes to This Policy

We may update this Privacy Policy from time to time.
Any changes will be posted on this page with an updated effective date. Please review it regularly.

12. Contact Us

If you have any questions about this Privacy Policy or how we handle your data, please contact:

 

Computer World MCR LTD
📍 62 Leicester Road, Salford, M7 4AR, Manchester, United Kingdom
📧 [email protected]
📞 0161 278 1784
🌐 www.computerworldmcr.co.uk